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Hear It From Our Clients

What they have to say.

 

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BecCivil Fire
We contacted Tracy from 8Wave as we wanted to move our company onto a VOIP system to increase workplace flexibility. We had tried another company and had a terrible experience with their platform and customer service. Tracy, Shamintha & Priyath have been super efficient at addressing and rectifying any issues we had to work out with 8×8 during set up and any issues since. All of us in the office love the 8×8 product. The phone calls are clear and the system is very intuitive. It can be used on a desktop or mobile which is very handy. Would definitely recommend using 8ave and 8×8.
CarolineJoseph Joseph

What a great find! In the myriad of telecommunications offerings out there the 8Wave have really proven to be true to their word and at a cost effective price. From the beginning the team listened to our needs and guided us in choosing the best fit solution for our requirements, both initially and with room to further expand. Nothing was too difficult. Our choice of the 8×8 system has been excellent from the ease of setup and use to the accessibility of support when questions arise. For us the 8Wave / 8×8 combination continually proves to be a great asset and in these unusual times, when the need to work from anywhere arises, it works seamlessly from wherever you are.

SimonBoral

Thank you for assisting the Boral team in sourcing the Poly headsets for our contact centres Australia wide. The impacts of COVID brought many challenges to our business and the way we interact with customers. Allowing staff to work safely and remotely was crucial, 8WAVE was able to fulfil the request and source units in what was a difficult time to procure most items. Credit to Tracy and the team for tremendous efforts and support they have offered. I recommend the services and advice from 8WAVE.

SarahWoolworths

Thank you for your dedication to quality and the exceptional customer service that you deliver. The team always actively listens to our requests and responds with tailored solutions that meet our requirements in a timely manner. In the situations where unexpected changes occur, they have proven to be professional, flexible and support us to the full extent. We have had great experience using Poly headsets for our customer hub and look forward to continuing our partnership with the 8Wave.

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