Unified Communications with a number of Skype for Business Features

Skype for Business is an enterprise ready Unified Communications Platform. It allows you to communicate worldwide whilst saving on call and meeting costs.

Users can access a client for all forms of communication including; instant messaging, voice, video, presence, content sharing, searchable contacts, conferencing, office integration, screen-share and keeping track of contacts availability.

Remote Connectivity

Skype for Business allows you to stay continuously connected, without major disruption in a workforce allowing employees to be flexible while remote working.


Inspired by the user-friendly Skype, Skype for Business is easily adopted without any training. Skype for Business or SFB has the similar user interface making it really easy for user to get familiarity.


It can provide enterprise voice capabilities that can effectively replace traditional PBX systems. It can also provide a complete platform including; peer to peer calling, PTSN calling, enterprise voice features and robust networking.

PSTN Calling

Public Switched Telephone Network (PSTN) calling features include call landline, mobile and international numbers directly from Skype for business. centralized calls making easy to handle.

Universal Anywhere

Available anywhere with internet, use calling features from desktop, laptop or mobile device without a VPN.

Device Switching

Switch uninterrupted between headset and speakerphone.

Call Handling

Answer a call or have it forwarded to voicemail, a mobile phone, another PTSN number or a delegate assigned to answer calls.

Phone Features

Common calling features (answer, forward, transfer, hold, divert, release and group pickup).

Voicemail to Email

Hosted Skype for Business from VIA provides users with Voicemail to Email.

Call Delegation

Delegate calls to multiple assistants in order to perform tasks such as screening Inbound & Outbound calls and initiating conferences.

Team Calling

Ring others within your team to ensure important calls aren’t missed.

One Touch Pause

Instantly pause and un-pause all forms of communication.

Conferencing and Meeting Benefits

Unified Communication as a single solution
Unified Communication allows your business to host any kind of gathering from formal to informal collaboration settings and meetings. Audio, video and web conferencing are combined under one user experience and platform. It offers faster communication allowing you to be more productive, with the ability to spontaneously schedule online meetings from outlook, share content from PowerPoint whilst offering cost savings and flexible communications.

Video Preview
Preview the camera angle and setting before a call, see what you and your surroundings look like.

Call Monitor
Always know who’s talking in a conference. The speakers name appears on the picture or video stream – communicate with everyone with Skype Directory Search, then connect and collaborate with everyone without sacrificing security. Search by skill or department so you can find who you’re looking for.

Office 365 Integration
Built to integrate with Microsoft Office, Microsoft exchange SharePoint and Dynamics CRM.

Presence Sharing
Know who’s online, where they are and how to reach them. Share your presence information between federated contacts. Through setting the location, Skype for Business will remember the network so if you’re at home it will save the location as home, to let co-workers know where you are.

Integrated Presence

Presence is integrated across all Microsoft apps, so you know exactly when to get in touch with someone and the best time to do it.

Collaboration Features
Program and Desktop sharing is easy and convenient.

Whiteboards and Polling
Share a whiteboard or initiate a poll directly from a skype for business meeting.

Seamless Transition to Include Video
Transfer to a video conversation seamlessly with just one click for a multi-party IM or audio communication.

Support for High Definition Video
High definition and VGA are supported.

Presence in Microsoft office
Initiate conversations by hovering over a user’s presence icon to display their contact card.

Contact card
View detailed information about a contact using contact cards, including rich presence, contact notes, an organisational chart and certain social networking feeds.

Instant measures
When calling is not an option, stay in touch with instant messaging.

Conversation history
Keep records of instant messaging conversations, with information on participants, date and timestamp.

Posting images
Skype for business supports text, images, file posts, hyperlinks and emoticons.

Desktop and Mac client. All your communication requirements are in the desktop client (instant messaging, voice, video, presence and location).

Mobile Clients
Have mobile workers participate in every meeting, with instant messaging, voice and video in the palm of your hand across IOS, Android and Windows platforms.

Web Application
Access all of the meeting features anywhere through the Skype for Business browser experience. Partners and customers who join your meetings get the full functionality.

Surface Hub
With one tap, you can join a scheduled and ad hoc meeting with intelligent sensors, microphones and built in dual cameras to provide HD video and a rich audio experience.

This Unified Communication is compatible with a large range of state-of-the-art headsets.

Skype Room Experience – Partners Devices
The Skype Room System leverages the capabilities of Skype for Business to communicate seamlessly in order to provide a rich experience in the conference room
Through combining room management, flexible ceiling microphones, video cameras, video cameras and high-fidelity touch, partners make Skype for Business count in conference rooms