--- title: 8Wave | Home description: With 8Wave's streamlined cloud IT services, your business can focus on what you do best. image: https://8wave.au/hubfs/8Wave%20Home%20PNG.png --- [Skip to content](https://8wave.au#main-content) Close - [Home](https://8wave.au) - [Solutions](https://8wave.au/8wave-solutions) - [Unified Communications & Cloud Telephony](https://8wave.au/8wave-unified-communications-cloud-telephony) - [Contact Centre](https://8wave.au/8wave-unified-communications-cloud-telephony-0) - [Business Intelligence & AI](https://8wave.au/8wave-unified-communications-cloud-telephony-0-0) - [Internet & WAN](https://8wave.au/8wave-unified-communications-cloud-telephony-0-1) - [Mobile Services & Signal Remediation](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2) - [Infrastructure as a Service & Managed Services](https://8wave.au/8wave-unified-communications-cloud-telephony-1) - [Hardware & Hardware as a Service](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2-0) - About - [History](https://8wave.au/8wave-history) - [Clients](https://8wave.au/8wave-clients) - Support - [Log a Service Request](https://8wave.au/8wave-support) - [Make a Payment](https://app.hubspot.com/payments/YwT7y6KfQ?referrer=PAYMENT_LINK) - [Resources](https://8wave.au/8wave-resources) - [Contact](https://info.8wave.au/8wave-contact-us) SEARCH [![8WAVE logo png-02-1-1](https://8wave.au/hs-fs/hubfs/8WAVE%20logo%20png-02-1-1.png?width=150&height=49&name=8WAVE%20logo%20png-02-1-1.png)](https://8wave.au)[![8WAVE logo png-02-1-1](https://8wave.au/hs-fs/hubfs/8WAVE%20logo%20png-02-1-1.png?width=150&height=49&name=8WAVE%20logo%20png-02-1-1.png)](https://8wave.au) - [Home](https://8wave.au) - [Solutions](https://8wave.au/8wave-solutions) - [Unified Communications & Cloud Telephony](https://8wave.au/8wave-unified-communications-cloud-telephony) - [Contact Centre](https://8wave.au/8wave-unified-communications-cloud-telephony-0) - [Business Intelligence & AI](https://8wave.au/8wave-unified-communications-cloud-telephony-0-0) - [Internet & WAN](https://8wave.au/8wave-unified-communications-cloud-telephony-0-1) - [Mobile Services & Signal Remediation](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2) - [Infrastructure as a Service & Managed Services](https://8wave.au/8wave-unified-communications-cloud-telephony-1) - [Hardware & Hardware as a Service](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2-0) - About - [History](https://8wave.au/8wave-history) - [Clients](https://8wave.au/8wave-clients) - Support - [Log a Service Request](https://8wave.au/8wave-support) - [Make a Payment](https://app.hubspot.com/payments/YwT7y6KfQ?referrer=PAYMENT_LINK) - [Resources](https://8wave.au/8wave-resources) - [Contact](https://info.8wave.au/8wave-contact-us) ![Home Op 2](https://8wave.au/hubfs/Home%20Op%202.svg) # Cloud and Communications Services With our streamlined cloud IT services, your business can focus on what you do best. [Get In Touch](https://info.8wave.au/8wave-contact-us?hsLang=en) ## Our Solutions [![Cloud Telephony UC](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Cloud%20Telephony%20UC.jpg?width=300&name=Cloud%20Telephony%20UC.jpg) See More Unified Communications & Cloud TelephonyCommunicate and collaborate from the office or home.See More](https://8wave.au/8wave-unified-communications-cloud-telephony?hsLang=en)[![Contact Centre](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Contact%20Centre.jpg?width=300&name=Contact%20Centre.jpg) See More Contact CentreConnect seamlessly - anytime, anywhere.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-0?hsLang=en)[![Business Intelligence](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Business%20Intelligence.jpg?width=300&name=Business%20Intelligence.jpg) See More Business Intelligence & AIEmpowering your innovation with intelligent solutions.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-0-0?hsLang=en)[![WAN](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/WAN.jpg?width=300&name=WAN.jpg) See More Internet & WANImprove your connectivity and security.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-0-1?hsLang=en)[![Mobile Services](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Mobile%20Services.jpg?width=300&name=Mobile%20Services.jpg) See More Mobile Services & Signal RemediationEffectively manage your mobile fleets.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2?hsLang=en)[![Managed Services](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Managed%20Services.jpg?width=300&name=Managed%20Services.jpg) See More Infrastructure as a Service & Managed ServicesProactive support for your business.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-1?hsLang=en)[![HaaS](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/HaaS.jpg?width=300&name=HaaS.jpg) See More Hardware & Hardware as a ServiceManage your expenses and keep your hardware up to date.See More](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2-0?hsLang=en) ## How We Work - ![15-1](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/15-1.svg) ### 1 | Introduction and Initial Scope We meet with you to understand your business, the challenges you face and how we can help. We will work out which specialists we need to engage in order to achieve success for you and your stakeholders. We will provide an initial summary of the challenges and how we can help. This will be accompanied by a clear pathway and timeline. - ![16-1](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/16-1.svg) ### 2 | Detailed Scope and Report Our experts will develop a high level design, taking into account the nature of your business, its challenges and your processes. During this early stage, we maintain flexibility in design, budget and timelines (+/- 25%). From here we can commence a commercial proposal. - ![17-1](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/17-1.svg) ### 3 | Commercial Proposal We will finalise your solution, timescales, deliverables and KPIs as we produce a complete commercial proposal inclusive of proposed statements of work, rate cards and KPIs.  - ![18-1](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/18-1.svg) ### 4 | Contracting and Final SOW / Implementation Plan Once we have finalised the contracts, solutions design, statement of work, rate cards and KPIs, we will prepare to make your new environment a reality. - ![19-1](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/19-1.svg) ### 5 | Implementation Our technical team will carefully plan the implementation of your new environment to ensure maximum success and minimal disruption. - ![20-2](https://22334339.fs1.hubspotusercontent-na1.net/hubfs/22334339/20-2.svg) ### 6 | Review We will collaborate with you on a quarterly and annual basis to ensure alignment and to make certain that you and your users receive the support and services you need from us. ## What Makes Us Different Australian Support With more than 30 years of experience, our Australian-based support teams are readily available. Ecosystem No one is an expert at everything. We have carefully cultivated partnerships so that you do not have to. Expertise Through decades of experience, we have refined our expertise, ensuring that our solutions are reliable and tailored precisely to meet the needs of our customers. Partnerships We work exclusively on referral. The experience of our partners and their trusted connections is at the forefront of everything we do. [Contact Us](https://info.8wave.au/8wave-contact-us?hsLang=en) ## Our Clients ![Canva Design DAGB_-SgvJA](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_-SgvJA.png?width=300&name=Canva%20Design%20DAGB_-SgvJA.png) ![Canva Design DAGB_4FDp2A](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_4FDp2A.png?width=300&name=Canva%20Design%20DAGB_4FDp2A.png) ![Canva Design DAGB_y1_h84](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_y1_h84.png?width=300&name=Canva%20Design%20DAGB_y1_h84.png) ![Canva Design DAGB_-i7nWY](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_-i7nWY.png?width=300&name=Canva%20Design%20DAGB_-i7nWY.png) ![Canva Design DAGB_9oxNco](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_9oxNco.png?width=300&name=Canva%20Design%20DAGB_9oxNco.png) ![Canva Design DAGB_y0qphI](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_y0qphI.png?width=300&name=Canva%20Design%20DAGB_y0qphI.png) ![Canva Design DAGB_9gzMyQ](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_9gzMyQ.png?width=300&name=Canva%20Design%20DAGB_9gzMyQ.png) ![Canva Design DAGB_4UXIYo](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_4UXIYo.png?width=300&name=Canva%20Design%20DAGB_4UXIYo.png) ![Canva Design DAGB_1VSBjE](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_1VSBjE.png?width=300&name=Canva%20Design%20DAGB_1VSBjE.png) ![Canva Design DAGB_6dOM14](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_6dOM14.png?width=300&name=Canva%20Design%20DAGB_6dOM14.png) ![Canva Design DAGB_8DHzd8](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB_8DHzd8.png?width=300&name=Canva%20Design%20DAGB_8DHzd8.png) ![Canva Design DAGB__XBRnE](https://8wave.au/hs-fs/hubfs/Canva%20images/Canva%20Design%20DAGB__XBRnE.png?width=300&name=Canva%20Design%20DAGB__XBRnE.png) ## Resources [![Headsets](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/Headsets.jpg?width=300&name=Headsets.jpg) UCaaS Buyers Guide](https://info.8wave.au/download-ucaas-buyersguide?hsLang=en) [See More](https://8wave.au/8wave-resources?hsLang=en) ### Want To Get Started? Let 8Wave make your business more effective. [Contact Us](https://info.8wave.au/8wave-contact-us?hsLang=en) [![8WAVE logo png-02-1-1](https://22334339.fs1.hubspotusercontent-na1.net/hub/22334339/hubfs/8WAVE%20logo%20png-02-1-1.png?width=150&name=8WAVE%20logo%20png-02-1-1.png)](https://8wave.au) [tel:+611300361112](tel:+611300361112) 1300 361 112 [mailto:sales@8wave.au](mailto:sales@8wave.au) sales@8wave.au Level 1, Building 1, Suite 1.05, 3 Richardson Place, North Ryde NSW 2113 - [Solutions](https://8wave.au/8wave-solutions) - [Unified Communications & Cloud Telephony](https://8wave.au/8wave-unified-communications-cloud-telephony) - [Contact Centre](https://8wave.au/8wave-unified-communications-cloud-telephony-0) - [Business Intelligence & AI](https://8wave.au/8wave-unified-communications-cloud-telephony-0-0) - [Internet & WAN](https://8wave.au/8wave-unified-communications-cloud-telephony-0-1) - [Mobile Services & Signal Remediation](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2) - [Infrastructure as a Service & Managed Services](https://8wave.au/8wave-unified-communications-cloud-telephony-1) - [Hardware & Hardware as a Service](https://8wave.au/8wave-unified-communications-cloud-telephony-0-2-0) - About - [History](https://8wave.au/8wave-history) - [Clients](https://8wave.au/8wave-clients) - Support - [Log a Service Request](https://support.abtcgroup.com.au/support/home) - [Make a Payment](https://app.hubspot.com/payments/YwT7y6KfQ?referrer=PAYMENT_LINK) - [Resources](https://8wave.au/8wave-resources) - [Contact](https://info.8wave.au/8wave-contact-us) ©️ 2024 8Wave Pty Ltd. All Rights Reserved. ```json { "@context" : "https://schema.org", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "", "addressLocality" : "North Ryde", "addressRegion" : "NSW", "postalCode" : "2113", "streetAddress" : "Suite 1.05, Level 1, Building 1 Riverview Business Park 3 Richardson Place" }, "knowsLanguage" : "en", "name" : "8Wave", "url" : "https://8wave.au" } ```