1.ABTC Group Pty Ltd Privacy Statement

ABTC Group operates under the National and State Privacy Laws.

2.Collection of your Personal Information

Personal details may be requested when you request information on our products and/or services, subscribe to our newsletters, provide us with comments, enter a contest, participate in a survey or call our customer. These details may be requested in order to provide our customers with a more tailored service or if the collection of that information is required by law.

3.Use and Disclosure of your Personal Information

Personal information collected is used by ABTC Group for the purposes of providing customers a more tailored service – this may be in the form of the marketing or sales of goods and services provided by ABTC Group.

We do not, under any circumstances, provide or sell your personal information to other organisations.

Please contact us if you do not wish to receive any marketing or sales communications from ABTC Group and we will ensure you are removed from our marketing communications list.

4.Storage and Security of your Personal Information

ABTC Group ensures your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration by implementing relevant security and protection measures across our electronic databases.

Measures are in place to ensure that the personal information provided to us on our website is protected.

You can access external websites by clicking on links we have provided. Please note that these other websites are not subject to privacy standards, policies and procedures of ABTC Group. Please refer to their privacy statements regarding the information stored, gathered and presented on their website.

5.Access to Your Personal Information

While we attempt to ensure we hold the most up-to-date and accurate information about our customers, we acknowledge this information may sometimes be incorrect. If you feel this information is incorrect, please contact us and we correct it as soon as possible.

In order to protect the confidentiality of our customer’s personal information, we require proof of identity before we provide access to your account details.


www.abtcgroup.com.au does not knowingly or intentionally collect information from persons under 13 years of age without parental consent. If you are under 13 and wish to provide personal information, ask a parent or guardian for assistance. www.abtcgroup.com.au cannot prohibit minors from visiting our Site and must rely on parents and guardians to decide which materials are appropriate for children under 13.
Our visitors must be at least 18 years old to participate in any online contests or giveaways.


To report any known or suspected privacy or security breaches, or to submit privacy-related questions or complaints, contact us in one of the following ways.

1. E-mail: sales@abtcgroup.com.au

2. Phone: Toll-free: 1300 361 112 Monday to Friday 8.30am to 5.00pm EST.

3. Mail: ABTC Group Attn: Customer Service Unit 8, 37 Keilor Drive, Keilor Park VIC 3042

Please include your full name, address, phone number and e-mail address, and describe specifically any concern so that it we may address it in the correct manner.


Any changes that may be made from time to time to our Privacy Policy will be made available on this website, www.abtcgroup.com.au